Dell'Orso: Bibliography formatting software: An Evaluation template: a comparison between ProCite, EndNote and Reference Manager

15 Documentation 1. Reference manual 2. Tutorial 3. Context-sensitive Help screens 4. Error messages
Pr: 1 Users' Guide in English, bound, TOC, index; not an alphabetic nor systematic reference manual. Complete, precise, clear, reliable (does not solve difficult tasks); 2: Tutorial: Guided tour" chap. 4. + on-line help. Shorter manual only for read-only Data distributor version; 3 yes but not really contextual; MS-Windows like cannot be integrated, contains less info than the Guide; 4 not enough	En: 1 Users' Guide in English, bound, TOC, index; not an alphabetic nor systematic reference manual. Very complete, precise, clear, reliable, honest; 2: chap. 2. "Guided Tour"; 3 yes but not contextual, Windows-like cannot be integrated; 4 not enough
RM: 1 Users' Guide in English, bound, TOC, index; not an alphabetic nor systematic reference manual. Could be more precise and complete: does not solve difficult tasks, hides some important details, does not include Import File editor; 2 "Guided Tour" on CD and in the online help file; 3 incomplete; 4 not enough